Privacy policy
Last updated: 12 November 2026
Who we are
Huurbel is the controller of your personal data as described in this privacy policy. Privacy questions or requests about your data: info@huurbel.nl.
What we process
From your Google account: name, email address and profile picture. Your search profile: cities, budget, housing preferences and – only if you fill it in – your gross monthly income. Your details for replies to landlords, only if you fill them in (e.g. name, phone number, job, household, income): we use them only to draft a message that you copy yourself; we never send them anywhere. Usage data: which homes you view, save or hide, and whether emails were delivered. If you send us a message through the contact form, we process your name, email address and message to reply to you.
Why
To find homes that match you and email you about them (performance of a contract, art. 6(1)(b) GDPR). To secure the service and prevent abuse (legitimate interest). Your income is only used to hide homes whose income requirement you don't meet; it is never shared.
Who we share data with
Only processors that run the service: Supabase (database and sign-in, EU region), Mailchimp Transactional/Mandrill (sending email; based in the US, transfers covered by the EU Standard Contractual Clauses), Telegram (only if you connect Telegram alerts: your chat ID and the homes we send you), Vercel (website hosting), Microsoft Azure (servers in Western Europe that search for homes and send alerts), Google (Google Analytics: website usage) and Sentry (error reports, without your search profile contents). Data processing agreements are in place with all of them. We never sell data.
Retention
As long as your account exists. When you delete your account, your profile, search profile and matches are erased immediately. Technical logs are kept for at most 30 days.
Your rights
You can view and download your data and delete your account under Search profile → Privacy & account. For correction, objection or other requests, email info@huurbel.nl; we reply within one month. You may lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Cookies
Functional cookies keep you signed in and remember your language; they don't need consent. We also use Google Analytics (via Google Tag Manager), which sets analytics cookies to see how the site is used, such as pages visited, device type and how you found us. We don't use advertising cookies. You can block analytics cookies in your browser settings or with Google's opt-out add-on (tools.google.com/dlpage/gaoptout).
Third-party listings
Listings come from public websites of rental platforms and agents. We show factual characteristics and link to the original listing; you respond to the provider under their terms.